The Local Offer is the Newcastle Council website. It contains all of the services, information and advice that children and young people with Special Educational Needs or Disabilities (SEND) and their families might need to use.

For full details of the different benefit advice services in Newcastle, and for benefit information, see our website. 
Web: Phone Monday to Friday: Newcastle Welfare Rights Service (9.30am-12pm): 0191 277 2627 Citizens Advice (10am-4pm): 03442 451 288

For careers advice and guidance on a range of opportunities including education, training and employment for young people aged 13 to 19 years old, and up to 25 years old for those with Education Health and Care Plans.

Phone: 0191 277 1944

Offers confidential advice, support and information on any aspect of NHS care.
Freephone:0800 032 0202

Provides information, advice, support and training for parents and carers of children and young people with SEND. 
Phone: 0191 281 2485

Local consumer champion for health and social care. 
Phone: 0191 3385720

Our Independent Supporters guide you every step of the way through being assessed for an Education, Health and Care (EHC) Plan or transferring from a Statement to and EHC Plan. 
Phone: 0191 281 8737

We are a group that supports families with children who have additional needs. 
Tel:0191 281 8737

Facebook Page

Newcastle Special Educational Needs and Disabilities Information, Advice and Support Service provides free, confidential and impartial information on matters relating to education for children and young people with SEND. Email: Phone: 0191 284 0480 (also for Direct Payment support from Disability North)

The Club provides a social and recreational club for young people with special educational needs, whether those needs are from physical, mental, emotional or behavioural problems.  The club aims to encourage and develop self-esteem and raise self-confidence in a pleasant, warm, but structured environment.

Facilities provided by the club include:

Disco, computer games, art and craft, floor and board games
occasional swimming and ten pin bowling outings
occasional visits from individuals with participative talents such as music, decoupage and dancing
occasional visits to and by service operations such as Newcastle Airport and the Fire and Rescue Service.
There will be a weekly subscription of £4 and a tuck shop will be available.

Thursdays 6.30pm - 8.30pm during term time.

Contact Name: Trevor Moon
Telephone: 0191 286 1584

Provides advice, information and support for families with disabled children aged 0-19, no matter what their condition or disability. Web: Phone: 0191 213 6300


Icebox is hosted by the disability arts organisation Arcadea and staffed by professional artists and youth workers. The club will be open on Wednesdays from 6.30 pm to 9 pm throughout the year and is for disabled young people aged 13 to 19. To start with, there will be a wide range of creative and youth club style activities on offer. As the club develops the staff will work with the members to plan how the club should be ran and how it will develop.

There will be a weekly subscription of £5 and a tuck shop will be available.

Telephone: 0800 145 5345
Wednesday evenings from 6.30pm – 9pm